Gambling should always be an enjoyable form of entertainment — never a financial coping strategy or a source of stress. At luck75, responsible gambling is not a policy footnote. It is a genuine commitment built into the way we design and operate the platform.
Local laws may restrict gambling. Always play within your means.
At luck75, we take problem gambling seriously. Online gaming — whether cricket betting during a PSL T20 clash, live casino tables, or instant games — carries a genuine risk of harm for some people, and we are not in the business of minimising that reality. Our responsible-gambling programme exists because we believe that informed, in-control players have a better experience, and because we have a genuine obligation to the community of players we serve across Pakistan.
The tools and information on this page are designed to help you stay in control of your gambling activity. Deposit limits, loss controls, session time reminders, cooling-off periods and self-exclusion are all accessible through your Account settings. They are designed to be easy to activate, and harder to reverse — intentionally so.
luck75 does not hold a Pakistan gambling licence and makes no claim that online gambling is legal or government-approved in Pakistan. Users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and everywhere else in the country — must satisfy themselves as to the applicable laws in their jurisdiction before participating in any gambling activity. This page does not constitute legal advice.
If gambling is affecting your finances, relationships, mental health or daily life, please use the self-exclusion tool or contact our support team immediately. You are not alone, and taking a break is always the right call when things feel out of balance. Our support team is available 24 hours a day, 7 days a week in English, with Urdu assistance available on request.
Access your luck75 Account using your registered username and password from any device — mobile or desktop.
Open your Account Settings menu and select the "Responsible Gambling" or "Player Safety" section from the navigation panel.
Select the tool you need — deposit limit, loss limit, session timer, cooling-off period or self-exclusion — and configure your preferred settings.
Restrictions reducing your limit or triggering exclusion take effect immediately. Increases to limits are subject to a mandatory cooling-off period before they activate.
If you need help activating any tool, email [email protected] and our team will assist you without delay.
Five built-in controls available to every registered luck75 player. Use one, use several, or use all of them — there is no limit on how many you activate simultaneously.
Set a cap on how much you deposit into your Account daily, weekly or monthly. Once a limit is set, it cannot be exceeded regardless of payment method. If you want to lower your limit, the change takes effect immediately. If you want to raise it, a mandatory waiting period applies before the increase activates — giving you time to reconsider.
Define the maximum amount you are prepared to lose over a daily, weekly or monthly period. Once your net loss reaches the limit you have set, further gaming activity is blocked for the remainder of that period. As with deposit limits, reductions are immediate and increases require a cooling-off window.
Choose a maximum duration for each gaming session. When you approach your limit, the platform will notify you. When you reach it, a session-end alert is displayed. Keeping an eye on time is one of the simplest and most effective ways to maintain healthy gambling habits, especially during long PSL match-day sessions.
Take a short, structured break from gambling without going through full self-exclusion. Cooling-off periods can be set from 24 hours up to several weeks. During a cooling-off period, your Account remains open for KYC and withdrawal purposes, but you cannot place new bets or deposits. All marketing communications are suspended during this time.
Self-exclusion is the most decisive tool available. You can exclude yourself for a defined period (minimum 6 months) or permanently. Once active, you will not be able to log in, deposit or wager. All promotional communications are suspended immediately. During the exclusion period, re-opening the Account is not possible until the full exclusion period has elapsed and a formal request has been reviewed.
View a complete, honest record of your gaming activity — deposits, withdrawals, net gaming revenue, session durations and bet history — at any time through your Account dashboard. Transparency about what you have actually spent is one of the most powerful tools for staying in control of your gambling behaviour.
A quick reference to help you understand how each control activates and how changes are processed.
| Control | Available Periods | Reduction | Increase | During Exclusion |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | After cooling-off period | Not applicable |
| Loss Limit | Daily / Weekly / Monthly | Immediate | After cooling-off period | Not applicable |
| Session Time Reminder | Per session (custom) | Immediate | Immediate | Not applicable |
| Cooling-Off Period | 24 hrs – several weeks | Immediate | Cannot be shortened once set | Not applicable |
| Self-Exclusion (Temporary) | 6 months minimum | Immediate | Cannot be lifted early | Account locked; withdrawals available via support |
| Self-Exclusion (Permanent) | Indefinite | Immediate | Irreversible | Account permanently closed |
Problem gambling can develop gradually and is not always obvious to the person experiencing it. If you recognise any of the following in your own behaviour, please consider using the safety tools on this page or contacting our support team.
Honestly answering the questions below can help you get a clearer picture of your current relationship with gambling. This is not a clinical diagnostic tool — it is a starting point for reflection.
If you answered "Yes" to two or more of these questions, we encourage you to speak to a trusted person, use the luck75 self-exclusion tool, or contact our support team at [email protected].
Keeping gambling in its proper place requires some simple but consistent habits. These are the principles luck75 recommends to every player.
Decide exactly how much you are prepared to spend — in PKR — before you log in. Treat that amount as the cost of entertainment. Once it is gone, the session ends. Never fund gambling from savings, rent or household money.
All casino games and most sports bets are structured so the operator retains a mathematical advantage over time. Luck may favour you on a given day, but gambling is not a reliable way to make money. Enjoy it as entertainment, not a financial strategy.
Extended sessions distort judgment and increase impulsive decision-making. Set a session time limit in your Account settings and respect it — even if you are winning. Regular breaks let you reassess your position clearly.
The desire to win back what you have lost is one of the most dangerous gambling impulses. Chasing losses almost always leads to larger losses. If you have hit your loss limit for the day, log out. Tomorrow is a fresh start.
Alcohol, certain medications and extreme emotional states — whether elation after a Pakistan cricket victory or frustration after a bad day — impair judgment significantly. Avoid placing bets when your ability to think clearly and calmly is compromised.
If gambling is causing tension or worry, speaking to someone — a family member, friend or professional — is more effective than managing it alone. There is no shame in acknowledging that a habit has become problematic. Getting ahead of it early is far easier than addressing it later.
luck75 is strictly an adults-only platform. No person under the age of 18 — or the higher minimum age required by the operator's licence jurisdiction — may register an Account, make a deposit, or participate in any gaming or wagering activity on the Platform. This is a hard requirement, not a guideline.
If your mobile phone or computer is also used by children or younger siblings, we strongly recommend the following protective measures:
If you believe a minor has accessed or registered on the Platform, please contact our support team at [email protected] immediately. We will investigate and take appropriate action, including Account closure and data deletion as required by applicable law.
If you or someone you know is struggling with gambling, please seek help. Recognising that gambling has become a problem is a sign of courage, not weakness. The sooner you address it, the more options you have available.
luck75's support team is available 24 hours a day, 7 days a week in English (Urdu assistance available on request). You can reach us at [email protected] for immediate help activating self-exclusion, processing a withdrawal after exclusion, or simply to talk through your options without judgment.
For users in the operator's licence jurisdiction, the operator's licence conditions may also require access to nationally recognised responsible-gambling support services. Details of any applicable scheme are provided within the Account's Responsible Gambling settings section.
Self-exclusion is treated with complete seriousness at luck75. The moment you activate it:
At the end of a temporary exclusion period, re-opening your Account is not automatic. You must submit a formal written request, which is subject to a mandatory reflection period before the Account is reinstated.
Explore the full luck75 platform — cricket betting guides, live casino coverage, transparent bonus information — knowing that responsible gambling tools are always just one tap away.
🔞 Adults 18+ only — or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Play responsibly.